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Privacy Notice

Recrea Construction ("Recrea"), based in Playa del Carmen, Quintana Roo, Mexico, is the data controller for your personal data under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP). Contact: constructionrecrea@gmail.com · +52 984 452 5333. The Spanish Aviso de Privacidad is the binding version.

What we collect

When you submit a quote form on this site: your name, phone / WhatsApp, email (if given), your message and any project details you type (project type, location, size). We automatically add the page you sent it from, the site language and how you arrived (UTM parameters and referring page). We do not collect sensitive or financial data.

Why

Primary purposes: to answer your request, prepare and follow up quotes, schedule site visits and, if you hire us, manage the contract.

Secondary purpose: measuring which pages and channels bring requests so we can improve the site. You can opt out by email; it does not affect how we handle your request.

Who processes it for us

We do not sell or share your data. We use providers that process it on our behalf and on our instructions:

  • FormSubmit (formsubmit.co) — delivers the form to our inbox.
  • Google (Gmail and Google Analytics) — company email and aggregate visit statistics via cookies.
  • Frappe Cloud / ERPNext (recrea.v.frappe.cloud) — our customer management system (CRM), where your request is logged as a lead for follow-up.

Some of these servers are outside Mexico. We only transfer data to third parties when a competent authority requires it.

How long we keep it

Requests that do not become a contract: up to 3 years after the last contact. Clients: for the contract and the periods required by tax and construction law.

Your rights

You can access, correct or delete your data, object to its use, or withdraw consent by emailing constructionrecrea@gmail.com with your name, the request and a way to reply. We answer within 20 business days.

Cookies

We use Google Analytics cookies for usage statistics. You can block or delete them in your browser settings.

Changes

Any change will be published on this page. By submitting a form you acknowledge you have read this notice.

Last updated: 29 October 2026. Versión en español.